Shipping Policy

Last Updated: August 23, 2026

At Lafila Perfumes, we are committed to delivering your fragrance orders safely and conveniently. This Shipping Policy explains how we process, ship, and deliver orders placed through https://www.lafilaperfumes.com/.

1. Order Processing

Once you place an order successfully, you will receive an order confirmation through your registered email address or other contact details provided during checkout.

Orders are generally processed after payment has been successfully confirmed.

Processing time may vary depending on:

  • Product availability
  • Order volume
  • Weekends and public holidays
  • Address verification
  • Other operational circumstances

We will make reasonable efforts to process and dispatch your order as quickly as possible.

2. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.

Shipping charges may vary depending on:

  • Delivery location
  • Order value
  • Package weight or dimensions
  • Shipping method
  • Promotional offers

From time to time, Lafila Perfumes may offer free shipping promotions or other delivery offers. The applicable offer and conditions will be displayed on the Website or during checkout.

3. Estimated Delivery Time

Delivery times depend on your location and the shipping service selected.

The estimated delivery timeframe shown during checkout is an approximate estimate and is not a guaranteed delivery date.

Delivery may take longer because of circumstances such as:

  • Courier delays
  • Weather conditions
  • Public holidays
  • High order volumes
  • Transportation disruptions
  • Incorrect or incomplete address information
  • Remote delivery locations
  • Other circumstances outside our reasonable control

4. Shipping Address

Customers are responsible for providing accurate and complete delivery information.

Before completing your order, please carefully check:

  • Name
  • House/Flat number
  • Street/Area
  • City
  • State
  • Postal/PIN code
  • Contact number

Lafila Perfumes is not responsible for delivery issues caused by incorrect, incomplete, or outdated information provided by the customer.

If you notice an incorrect address after placing your order, contact us as soon as possible. We will try to assist, but we cannot guarantee that an address can be changed after the order has been processed or dispatched.

5. Order Tracking

Where tracking is available, you may receive a tracking number or tracking link once your order has been dispatched.

You can use the tracking information provided by the shipping carrier to monitor your shipment.

Tracking information may take some time to become active after the package has been handed over to the courier.

6. Delivery Attempts

Our shipping partners may make multiple delivery attempts depending on their delivery procedures.

Please ensure that someone is available to receive your order at the delivery address.

If a delivery cannot be completed because the recipient is unavailable, the address is incorrect, or the courier is unable to contact the recipient, the shipment may be returned to us.

Additional shipping charges may apply if a returned shipment needs to be sent again.

7. Delayed Orders

Although we work with our shipping partners to deliver orders within the estimated timeframe, delays can occasionally occur.

If your order has not arrived within the expected delivery timeframe, please contact us with your order number.

We will work with the shipping provider to investigate the shipment and provide you with an appropriate update.

8. Damaged Packages

Please inspect your package when it is delivered.

If the package appears significantly damaged, please take photographs or videos of the package before opening it where possible.

If the product inside is damaged, contact Lafila Perfumes as soon as possible and provide:

  • Order number
  • Photographs/videos of the package
  • Photographs of the damaged product
  • Description of the issue

We will review the matter and determine the appropriate resolution in accordance with our Return & Refund Policy and applicable law.

9. Wrong or Missing Items

If you receive:

  • A product you did not order;
  • A missing product;
  • An incorrect quantity; or
  • Another order-related issue,

please contact us as soon as possible with your order number and relevant details.

We will investigate the issue and, where appropriate, arrange a replacement, refund, or other suitable resolution.

10. International Shipping

If Lafila Perfumes offers international shipping, delivery availability, shipping charges, estimated delivery times, and applicable conditions will be displayed during checkout or communicated before order confirmation.

International customers may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country, unless otherwise stated.

Customers are responsible for ensuring that the ordered products can legally be imported into their destination country.

11. Customs and Import Duties

For international orders, customs authorities in the destination country may impose duties, taxes, or other charges.

These charges are generally determined by the destination country's laws and are outside Lafila Perfumes' control.

Where applicable, such charges may be payable by the customer.

Customs processing may also result in additional delivery time.

12. Undelivered or Returned Shipments

If a package is returned to Lafila Perfumes because of:

  • Incorrect address;
  • Incomplete address;
  • Customer refusal;
  • Repeated failed delivery attempts;
  • Recipient being unavailable; or
  • Other customer-related delivery issues,

we will contact the customer where reasonably possible.

Any reshipping may be subject to additional shipping charges.

Refund eligibility for returned shipments will be handled according to our Return & Refund Policy.

13. Changes to Shipping Policy

Lafila Perfumes may update this Shipping Policy from time to time to reflect changes in our shipping arrangements, courier services, business practices, or applicable requirements.

The updated version will be published on this page with a revised “Last Updated” date.

14. Contact Us

If you have any questions regarding your order or shipping, please contact us:

Lafila Perfumes
Website: https://www.lafilaperfumes.com/
Email: support@lafilaperfumes.com
Phone: +91 78190 99893

Please include your order number when contacting us about an existing order so that we can assist you more quickly.